Testimonials from our Advisory Board and Supporters of R E S T

"The problem is the growing disconnect between the human being behind the stethoscope and the human being under the patient gown, as both try valiantly but often with great frustration to negotiate the system barriers that contribute to sub-optimal quality, dissatisfaction on both sides, and even mistrust. The overpowering allure of impersonal technology, the sometimes misplaced emphasis on evidence-based practice guidelines and the holy grail of cost-effectiveness have clouded some of the basic intuitions that motivate health care professionals  Today’s headlines about health care reform are, in many respects, outward expressions of this problem.

 Any serious attempt to introduce into the training agenda for health care professionals techniques designed to restore and strengthen underlying value of genuine interpersonal understanding and respect cannot help but accrue to the benefit of patients and providers."

  Julius Landwirth, MD, JD Director, Yale University Interdisciplinary Center for Bioethics; Dr. Landwirth was the Medical Director of the Newington Children's Hospital and Acting President of its successor institution Connecticut Children's Medical Center from 1992-1996 and the Assoc Prof of Pediatrics and Assoc Chairman of the Dept of Pediatrics at University of Connecticut School of Medicine (1984-1994).

“Resiliency Education and Skills Training" seeks to improve the patient-provider connection by means of a training system that is firmly grounded in narrative medicine.   The work of narrative medicine is a practice of defining and teaching a set of skills and tools that lead to compassion and altruism.  Both Ava and Jackie have combined their training in narrative competence and complementary disciplines to develop a program that will foster an ideal of medical care --- attention, reflection, altruism, loyalty, witnessing, courage, and empathy --- that can inspire all providers to better caregiving.  By providing a practical method to develop providers’ narrative capacities and thereby promote a healing affiliation with patients, colleagues and the self, R E S T can be an effective tool for hospitals to achieve patient-centered care that will optimize the medical experience for patients, families and providers.”


Pat Stanley, MBA, MA has an MBA in finance and an MA in Health Advocacy.  She is a faculty member of the Program in Narrative Medicine and serves on the Board of Trustees for Blythedale Children’s Hospital in Valhalla, NY and is Vice-President of the Board of Trustees for the Mt. Pleasant Blythedale School.  

“Doctors need to know deeper reasons for why they become doctors.

They need to experience being a patient and then begin to treat the patient's experience.

Having physicians draw themselves working as a doctor often produces drawings with no people in them just mechanical objects or a picture of a doctor and a diploma and no patients or a picture of a doctor touching a patient with an instrument. Dr. Karl Menninger knew years ago how critical it was for Doctors to understand themselves before healing others.”

Bernie Siegel, MD, is the internationally recognized author of many books that demonstrate the powerful relationship between caring for the whole patient and lectures all over the country. He retired from practice as an assistant clinical professor of surgery at Yale University in 1989 to speak to patients and their caregivers.

"Participating in the REST elective teaches us to keep the trauma and suffering we witness as clinicians from traumatizing us while allowing us to witness it with an open heart."

August Fortin, MD Yale School of Medicine Professor, REST liaison.


 "A scientifically competent medicine alone cannot help a patient grapple with the loss of health or find meaning in suffering. Along with scientific ability, physicians need the ability to listen  to the narratives of the patient, grasp and honor their meaning, and be moved to act on the patient's behalf. Reflective practitioners can identify and interpret their own emotional responses to patients, can make sense of their own life journeys, and so can grant what is called for-and called forth-in facing sick and dying patients."

Rita Charon, MD, PhD Division of General Medicine, College of Physicians and Surgeons of Columbia University. Founder of Narrative Medicine, Columbia University.

"The clinician must not only see, but be seen, and by doing so, enable herself to see even more clearly."

Sayantani DasGupta, MD Division of General Pediatrics and Program in Narrative Medicine, Columbia University. Lecturer, Writer, Professor in Narrative Medicine Columbia University.


The Co-Founder's of Resiliency Education and Skills Training are contributing Editors for  Free Medical Malpractice Insurance Quotes providing informative articles that health care providers may find useful for their practice. CoverMD is a medical malpractice insurance referral website offering free quotes to physicians nationwide.

Disclaimer: REST is not associated with the business and legal practices of CoverMD, we act a resource for providing informational content serving the Medical Community.







REST workshops have been developed to fill an empty niche in improving medical practice. In the early stages of Medical training, students learn that patients are predominately defined by their physical bodies, whereas the physician is defined by their scientific mind. During this intensive Medical training process, a professional level of detachment is also assumed. The REST's model serves to reconnect the medical and the personal experience for  the medical care-provider. This approach  requires disciplined and genuine reflection on one's practice. Our
workshops seek to strengthen the fragile relationship between patients and caregivers through steady support, education , training and reflection.
"Something we were withholding made us weak
Until we found it was ourselves." Robert Frost


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